How many daily sessions can I book on a weekly membership?

You can attend as many sessions as you like. Pre-book a bed or simply walk in. We currently have 3 beds for bookings and 3 for walk-ins.

Do you have class passes or packages?

No,  we provide 24/7 unlimited access with no capped sessions. Our memberships are cost-effective, flexible, and more valuable than traditional class packages.

Are all your memberships locked in?

No, we offer a No Lock-In option, which also allows pauses. For locked-in memberships, pauses are still available. Full pause information can be found in the Glofox app.

How do I cancel my no lock-in membership?

Cancellations must be requested via email and include a completed cancellation form. Please allow 2–5 business days for processing and submit your request ahead of your intended end date.

How do I gain access once I’ve paid for a membership?

After purchasing, you’ll receive 24/7 access via our app once all relevant documents are signed and the safety induction message is completed.

• Tap your phone (app fob) for entry.

• A physical key fob is available for $20, but phone access is the easiest option — just tap and go.

How do I gain entry as a casual visitor?

Purchase a casual session under the Credits tab, complete all required documents, and respond to the safety induction. You’ll then receive an email with instructions to access the studio via the KISI app.